AI-Powered Help Desk for Transportation and Logistics

Boost delivery performance and customer satisfaction

Boost delivery performance and customer satisfaction

Streamline the management of incidents, fleets, and customer service in transportation and logistics.

Streamline the management of incidents, fleets, and customer service in transportation and logistics.

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AI-Powered Help Desk for Transportation and Logistics

Smart Optimization for Transport and Customer Service

More control, lower costs: the new way to manage logistics incidents

Digitalization in transport and logistics demands fast, efficient solutions. Today’s customers expect immediate responses, clear information, and continuous support. With our AI-powered Help Desk software, your company can manage incidents, routes, and customer communication proactively — reducing delays and improving service quality.

Transportation optimization

Scalable

Our platform adapts seamlessly to your company’s needs at any time.

No-code customization

Tailor the solution to your processes — no programming skills required.

Multi-service

The ideal solution for all your departments: customer service, IT, or HR.

Artificial Intelligence

Leverage AI-powered features to enhance customer service and simplify your agents’ work.

Manage Incidents in Transport and Logistics

Enhance Customer Service

Deliver fast, transparent support that boosts team productivity and improves user satisfaction.

Incident and route management

Incident and Route Management

Monitor delays and their causes in real time to take effective action.

Geolocation

Geolocation

Track incidents and fleets to maintain full control of deliveries in real time.

custom forms

Custom Forms

Tailor support tickets with the required fields for transport operations.

Inteligenicia Artificial

Automated Notifications

Keep customers informed via WhatsApp, email, or phone about their orders.

Request tracking

Request Tracking

Respond to customer inquiries efficiently from a unified control panel.

Satisfaction surveys

Satisfaction Surveys

Measure customer satisfaction with personalized feedback surveys.

Fast Implementation of Our Help Desk Software for Fleet Management

Supported by Our Expert Team

 

Kickoff

Setup

Pilot

Training

Launch

Continuous Improvement

Optimize Processes in Your Transport and Logistics Company

Enhance your operations with ServiceTonic — streamline management, reduce operational and process costs, and save valuable time.

Try it now in the cloud

Experience our AI-powered Help Desk software in the cloud — no commitments.

Seamless migration

Our support team will guide you every step of the way to ensure a smooth, hassle-free transition to ServiceTonic.