In ServiceTonic we join the webapps as it could not be otherwise.
Since the update v5.0.10326 our customers have all the functionality of ServiceTonic in the palm of their hand.
Everything he did before from his office can do it now from anywhere in the world.
For the classics there is always the option to see ServiceTonic in full by accessing the “Classic View”.
The mobile version is simple and intuitive, compatible with all mobile operating systems (iOS, Android, Windows Phone …) and very easy to configure.
In fact, you will not have to make any specific configuration for your users, what you see in your Web Portal is what is shown in the mobile version.
¡Sign from your Smartphone!
¡Sign from your Smartphone!When the agents move now they have the possibility to manage their requests through the mobile phone and add the client’s agreement through the signature on the screen itself.
And how do I start using it?
And how do you enter just type in the browser of your terminal the ServiceTonic URL to which you want to access. No downloads! This is one of the advantages of our Webapp, if you do not need to download it, you do not need to update it either. When you access it, you will always see the latest available version.
How much should I pay?
You do not need to pay anything to enjoy ServiceTonic on your mobile. Update to version 5.0.10326 in the usual way.
What I can do?
Agents
- Create, edit and view tickets.
- Search for contacts
- Assign teams and agents.
- Signature on screen
- See conversation history
- Modify the priority, status or any information you require.
- Select Assets of the CMDB.
- Attach files and upload photographs.
Users
- Create and visualize your tickets.
- Create and visualize the tickets of your company / department.
- See conversation history
- Restore your password.
- Select Assets of the CMDB.
- Attach files and upload photos directly from your camera.
