The perfect Help Desk for the financial sector
Solution that includes everything the financial sector needs to manage all types of requests
The financial sector, whether it is a bank, stock exchange or financial consulting, has the service and attention to customers as the most important aspect of its business.
With ServiceTonic help desk software, manage for all types of requests be it IT requests from internal employees, requests from clients, partners and vendors, respond to queries and provide great customer support.
All this from a centralized solution that is available on the cloud or on-premise and has great security features in place for data privacy.
ServiceTonic has been designed to simplify customer service in your financial institution to help you establish a strong client base and fortify relationships.
The long-term success of banks and financial institutions is driven by integrity, ingenuity and uncompromising service.
ServiceTonic Helpdesk focuses on these basic principles of success by ensuring the highest level of service, access to information and customer satisfaction
Benefits & Uses of Help Desk Software in Financial Services Industry
A Financial Help Desk Software to Create Tickets, Respond to Queries and Provide Better Customer Service
Track every ticket generated in your banking system
Fast implementation in the financial sector supported by an excellent support team!
Budget control
Control the budget and keep the costs without variations, both for the IT department and for the customer service department of your systems or any other department of the financial sector, thanks to the support of our tool.
Track every ticket generated in your banking system
Fast implementation in the financial sector supported by an excellent support team!
Budget control
Control the budget and keep the costs without variations, both for the IT department and for the customer service department of your systems or any other department of the financial sector, thanks to the support of our tool.
Personalized and automated software for the financial sector
Configure custom forms and fields, custom workflows, custom integrations, and complex business rules without coding.
The Service Desk helps you to automate incidents, problems, changes, knowledge, assets, approvals, and so much more.
Multi Service for the services of your financial organization.
Deploy multiple Service Desks in a single installation depending on the department that will serve your financial organization: Customer Service, IT Services, Human Resources, Facilities Management…
Multi Service for the services of your financial organization.
Deploy multiple Service Desks in a single installation depending on the department that will serve your financial organization: Customer Service, IT Services, Human Resources, Facilities Management…
A team of ITIL® certified consultants at your service
ServiceTonic IT Service Management Software enables you to automate the most common ITSM processes aligned with ITIL® best practices and certified by PinkVERIFY. Self-defined processes, depending on the needs of your financial organization.
The quality of our service is guaranteed by certified consultants at various ITIL® levels.
* ITIL® is a registered trademark of Axelos Limited.
Service Integration
The help desk software enables you to integrate other apps into the greater service platform. You are able to track requests from telephone, email, chat and user portal or corporate website.
Provide a wide range of services from a single platform.
Installation of ServiceTonic in the financial sector
Improve management in the financial sector with ServiceTonic, optimizing its management and reducing operational costs, processes and time.