How to manage contracts by hours
Manage contracts to regulate the compliance of the agreed services [...]
How we use ServiceTonic in Business Development
Automation and flexibility in incident management Hi, I'm Eduard Garcia, [...]
Customer-based SLA
Customer-based SLAs consist on applying the agreed upon SLA with [...]
Service based SLA
A service based SLA applies to a specific service and [...]
User portal registration
How to allow user registration in ServiceTonic's User Portal The [...]
Contact based SLA
What is an SLA? How to automatically apply an SLA [...]
Adapt the User Portal to Your Corporate Image.
Adapt the User Portal to your corporate image and improve [...]
TIP: Global Tickets
Create Global entries to give visibility to an event that [...]