ITSM Best Practices Applied to Teleworking
ITSM best practices allow those companies that rely on teleworking [...]
Working remotely or teleworking: Basic Tips
Telecommuting is here to stay The crisis caused [...]
What are Business Rules in ServiceTonic?
Process Automation Made Easy What are business rules? Business rules [...]
Differences between Help Desk and Service Desk
Help Desk Software vs Service Desk Software If you are [...]
What Is ITSM?
ITSM (IT Service Management) ITMS or IT Service Management is [...]
Reduce response time to your clients
Optimize response time to your users’ requests Nowadays, one of [...]
FAQs in ServiceTonic
With ServiceTonic's FAQs you will be able to offer your [...]
Star rating satisfaction surveys
Get your customers to rate your services As we said [...]
CI booking management in the CMDB
Thanks to the CI's booking functionality defined in the CMDB, [...]
IT Asset Management with QR Codes
QR code readers offer the possibility of tagging elements or [...]