Digital Transformation in a company
How to implement digital transformation in a company is one [...]
Process automation
Process automation in companies accelerated during 2020 as one of [...]
Digital transformation
The digital transformation and digitization of companies is essential to [...]
ServiceTonic’s chatbot: Tonic
Chatbots are becoming increasingly important in the strategy to achieve [...]
The collaborative tool: ForumTonic
Presentation of the ServiceTonic collaborative tool: ForumTonic ServiceTonic offers its [...]
The importance of teams in a help desk
ServiceTonic’s Help Desk team concept There are some concepts that [...]
QR codes and custom URL
Custom URL in QRTonic During 2019 ServiceTonic developed the QRTonic [...]
Geolocation of assets and tickets
Location of items on Google Maps Locate your clients, assets, [...]
Customization in your Help Desk software
What is a dashboard in a Help Desk software? A [...]
Fixed and Concurrent Licenses
Many software vendors license their applications by number of users. [...]