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      A Help Desk system to centralize the support of all areas of the health sector.

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      Expand service management to the entire educational community.

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      Ticketing and Help Desk Multichannel

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  • V9
  • What is a service request?

    What is a service request?

What is a service request?

2021-05-04T09:35:15+02:00
What is a service request?2021-05-04T09:35:15+02:00
  • ServiceTonic ITIL incident management
    ITIL v3. Incident Management

    ITIL v3. Incident Management

ITIL v3. Incident Management

2021-03-09T13:15:03+01:00
ITIL v3. Incident Management2021-03-09T13:15:03+01:00

ServiceTonic receives the PinkVERIFY certification

2020-12-23T13:11:26+01:00
ServiceTonic receives the PinkVERIFY certification2020-12-23T13:11:26+01:00
  • What is ITIL? Concepts and Principles

    What is ITIL? Concepts and Principles

What is ITIL? Concepts and Principles

2020-12-28T17:21:49+01:00
What is ITIL? Concepts and Principles2020-12-28T17:21:49+01:00
  • 8. ITIL Continual Service Improvement

    8. ITIL Continual Service Improvement

8. ITIL Continual Service Improvement

2021-05-17T10:43:33+02:00
8. ITIL Continual Service Improvement2021-05-17T10:43:33+02:00
  • challenges risks incident management
    Challenges and Risks of Incident Management

    Challenges and Risks of Incident Management

Challenges and Risks of Incident Management

2020-12-23T15:50:57+01:00
Challenges and Risks of Incident Management2020-12-23T15:50:57+01:00
  • ola ul sla
    Operational Level Agreement OLA/UC

    Operational Level Agreement OLA/UC

Operational Level Agreement OLA/UC

2020-12-30T11:13:55+01:00
Operational Level Agreement OLA/UC2020-12-30T11:13:55+01:00
  • considerations ITSM tool
    Considerations for choosing an ITSM tool

    Considerations for choosing an ITSM tool

Considerations for choosing an ITSM tool

2020-12-28T10:10:09+01:00
Considerations for choosing an ITSM tool2020-12-28T10:10:09+01:00
  • 10. Useful tools for Service Management

    10. Useful tools for Service Management

10. Useful tools for Service Management

2021-04-09T15:28:14+02:00
10. Useful tools for Service Management2021-04-09T15:28:14+02:00
  • 9. Implementing ITIL

    9. Implementing ITIL

9. Implementing ITIL

2020-12-28T11:49:21+01:00
9. Implementing ITIL2020-12-28T11:49:21+01:00
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